This is your date of birth (DDMMYY) followed by your unique identification number.
The 16 digit card number across the front of your debit or credit card.
By choosing 'remember me', your customer number will be saved to your computer or device for future visits. If you use your card number we won't save this, but we'll use it to identify your customer number so we can still remember you. We don't recommend using this if you're using a public or shared computer.
Only individuals who have a NatWest account and authorised access to Online Banking should proceed beyond this point. For the security of customers, any unauthorised attempt to access customer bank information will be monitored and may be subject to legal action.
How do I log in to Online Banking?
What is my customer number?
I've forgotten my customer number
I've forgotten my log-in details for Online Banking, what should I do?
Start a live chat with Cora, our Digital Assistant. Cora will answer your question, or pass you to a personal banker if required
